Top Rated HVAC Company in Des Moines
Welcome to our rave reviews section! Explore 5-star experiences from delighted clients and discover why Modern Heating and Air is the trusted choice in Des Moines.
Our reviews are a testament to the care and attention that goes into every one of our projects. From furnace and boiler repair to air conditioning installation we strive to do what it takes to provide exceptional customer service and expertise to every customer. Curious about the stellar treatment? Check out these glowing reviews and see for yourself!
Karen Monical
02:55 08 Jul 25
Darren and his crew from Modern Hearing and Air were extremely considerate and the took time to ask if I had any questions before the work began and then knowledgeably and kindly answered all.
Extreme care was taken to protect our home and all debris was cleaned when the job was done, would have never known they were even here.
Darren and Keegan took time to show me the air and furnace install. They explained details about each unit and what to expect and also how to use the units, humidifier and thermostat.
Extremely pleased with the workmanship, knowledge and character of Darren and the crew. Highly recommend.
Extreme care was taken to protect our home and all debris was cleaned when the job was done, would have never known they were even here.
Darren and Keegan took time to show me the air and furnace install. They explained details about each unit and what to expect and also how to use the units, humidifier and thermostat.
Extremely pleased with the workmanship, knowledge and character of Darren and the crew. Highly recommend.
Ian Appelgate
18:59 07 Jul 25
Modern did a fantastic job. Corbin is an excellent salesman, he performed all the calculations other salespeople refused to do and designed a system perfectly sized for our house.
The install team worked quickly and carefully and had our whole system setup and working by 4 in the afternoon.
We couldn’t be more happy with our heat pump system and would recommend them to anyone.
The install team worked quickly and carefully and had our whole system setup and working by 4 in the afternoon.
We couldn’t be more happy with our heat pump system and would recommend them to anyone.
Scott Wilson
16:39 05 Jul 25
The Modern team installed a new Lennox AC and Heater last week. Sam, Loren and Aaron were professional and fast. Sam kept me posted on progress as they working and provided a “tour” of my AC. Aaron gave me the same “tour” of my new furnace. Great people to work with. Shout out to Nick who helped me navigate the home warranty maze! Much appreciated. The whole team was outstanding.
Luke Davis
21:09 30 Jun 25
American Home Shield assigned Modern to replace my furnace and AC. I questioned their ability and pricing. I performed a competitive analysis on the pricing and vetted out their abilities with local HVAC techs. They checked out enough to allow AHS to use them to perform my equipment replacement. I am HAPPY I let them do the work.
1. They did a great job on the install. 2. Their customer service is kind and effective. 3. When a loud rattle came from the unit 2 months after install, they came out and fixed it same day at no cost. 4. Their techs are knowledgeable and chill. They can hold a relatable conversation.
I am now on a maintenance plan with Modern and trust them with all of my plumbing, heating, and cooling needs.
1. They did a great job on the install. 2. Their customer service is kind and effective. 3. When a loud rattle came from the unit 2 months after install, they came out and fixed it same day at no cost. 4. Their techs are knowledgeable and chill. They can hold a relatable conversation.
I am now on a maintenance plan with Modern and trust them with all of my plumbing, heating, and cooling needs.
Joshua Kenryu
22:05 28 Jun 25
Exceptional Service from Start to Finish with Modern Heating and Air!
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn’t aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn’t aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
Kenryu Joshua
22:04 28 Jun 25
Exceptional Service from Start to Finish
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn’t aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn’t aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
Sarah Ball
23:01 22 Jun 25
Jordan did a great job checking in on our furnace and air conditioner. Great service from a great company. Jake and his team always take care of us. Highly recommend them
Pat Robison
21:17 21 Jun 25
My air conditioner quit working on the hottest Friday of the year 96 with heat index of 105. Zach came on Saturday when other companies couldn’t come till Monday. Zach was very knowledgeable about everything it needed to get it up and running again. I would recommend this company with 10 stars if possible. Thank you Zach!!
Alexa Powers
16:16 20 Jun 25
Everyone I’ve dealt with at Modern Heating and Air has been fantastic. The receptionists are friendly and helpful, the gentlemen who have come out to diagnose and fix problems have done a great job and helped me to understand what the problem is and what the options are to fix it. They lay out the issues clearly and I don’t feel like they’re trying to upsell me on anything. Everyone who has come into my house has been respectful and professional. I can’t recommend this company highly enough!
S Bowers
15:28 13 Jun 25
Very professional and very kind – Jordan explained everything to me and even helped me with changing my furnace filter and checking lines. I had called with air-conditioner issues. He went over and beyond his service call. These are definitely the people to call!
Sherry
Sherry
David Chew
00:29 12 Jun 25
Zach is absolutely fantastic! Very professional and affable at the same time. He took extra care servicing and cleaning the units, and did a top-notch job. Highly recommend!
Lorenzo Keahey
22:48 02 Jun 25
My wife and I are extremely pleased with the service and professionalism displayed by Josh and the other technician in our home. The service was highly satisfactory, ensuring that we will remain lifelong customers. Given that we had to replace our furnace and water heater, I was uncertain about what to expect. Nevertheless, their performance was exceptional, and I strongly recommend that this technicians receive a bonus or recognition.
Brenda Milburn
14:02 01 Jun 25
Professional, respectful and so helpful. Installed my new furnace, came back and ran cold air returns and an additional heat run to our basement which we were finishing and when my husband had a medical emergency, they helped me and I am so grateful they were here when it happened. They were respectful by using shoe covers and such gentlemen in my home. Thank you.
Ryan Lumbard
19:31 20 May 25
Jordan from Modern Heating and Air may be the best tech I’ve encountered. He was extremely thorough and walked me through everything he was checking. While diagnosing the issue, he communicated where the cooling levels should be and gave several options we could try. He fixed the issue quickly and showed me again where the new levels were at. This gave us a ton of confidence that the repair was completed accurately. Could not recommend him enough.
Anthony Rooney
15:49 16 May 25
Modern Heating & Air is absolutely great! Our tech Jordan is professional and personable. I really appreciate that he took time to explain what he was doing during the consultation, and matched solutions to the problems we had. We were able to get fixed up quick and with excellent service!
Mike McBride
15:07 16 May 25
Called on a Tuesday to schedule a yearly service and later that evening the AC stopped blowing cold. Modern was able to get my appointment moved up, find the cause of the issue and get it corrected same day. Zach was the tech who came to my house and was professionally and friendly. Bonus points as my normally scared cat came out to say hello. Would highly recommend Modern Heating and Air to anyone in need.
Andrew Hansen
19:00 30 Apr 25
I’ve always had great experiences with Modern Heating and Air and have recommended the company to my friends when the need your services. We just had our new Daikin air conditioner installed but have not had the opportunity to use it yet. The exterior unit is much lighter than the one it replaced, and it is not secured to the platform it sits on. We are concerned that it may be damaged in heavy winds. Do you cover this?
Leslie Granneman
18:06 16 Apr 25
Modern Heating and Air has been helping us keep our aging HVAC equipment in good working order for the last year. 5 stars for Jordan, Bryce and Jackson for their diligence and problem-solving skills that solved issues other companies could not. We will always be happy to see them arrive because we know the job will be done right. Thanks guys!
Nancy Mattusch
21:58 09 Apr 25
We just had Jordan P out to do our annual spring startup and just wanted to share how much we appreciated his expertise, friendliness and willingness to go the extra mile to please the customer. We’ve been using Modern Heating & Air for 5 years now and have always been very pleased with their work ethic and friendliness. Very highly recommended.
Matt Gatchel
14:09 08 Mar 25
Max and Trevor replaced a water heater for us the morning after we came home from a weekend away to a leaking tank and no hot water! They called on their way and kept us informed throughout the process. Very courteous and polite and were super clean getting the old one out as well. We appreciate the attention to detail and we’re glad to be back in the game with hot water in such a short time.
They educated us on the maintenance needed for the water heater as well. Shout out to Silas as well for setting this up on short notice and Crystal for calling right away Monday morning to confirm things – thanks all!
They educated us on the maintenance needed for the water heater as well. Shout out to Silas as well for setting this up on short notice and Crystal for calling right away Monday morning to confirm things – thanks all!
Kurt Hohnstrater
14:15 04 Mar 25
Once again, Modern Heating and Air Conditioning did a great job with our AC yearly check. The staff is always professional, courteous, and explains the pro’s and con’s of their recommendations. When we have people come into the business I manage, asking for recommendations with their air condition and/or heating needs, we always recommend Modern Heating and Air Condition first. In my opinion, they are the best in Des Moines and surrounding area because of their service and staff.
Tim Patrick
18:38 03 Mar 25
Jordan P. Was great! He got my furnace working the same day. Thank you so much!
Billie Stier
12:03 01 Mar 25
Thanks for installing my new water heater. Jackson and Max are the best. They informed me every step of the way as to what was going on. When finished they showed me all the safety features and how to adjust the temperature. Jackson and Max were both courteous and informative. I definitely will be calling Mod Ern in September for a furnace inspection.. so refreshing to have friendly technicians in my home. Kudos to these two gentlemen.
Jason Heemstra
17:32 24 Feb 25
Modern H&C replaced our furnace. Made it super easy and did a great job. Corbin and all the service crew were professional and answered every question. Highly recommend
Spiritual Poe
01:12 20 Feb 25
Jordan helped me and my family tremendously HIGHLY WILL RECOMMEND AND REFER TO ANYONE ANYTIME
Patti Thorson
23:00 18 Feb 25
Excellent response… same day service.
Ted Wilhelm
19:02 14 Feb 25
Jordan P was very knowledgeable and helpful with my furnace problems.
Levi Rench
00:52 13 Feb 25
Guys did a great job considering the weather outside everything looks very professional we were very impressed!
Lance Nail
19:07 11 Feb 25
Our furnace went out and we scheduled an appointment with Modern Heating and Cooling. They came right out and were very professional. The day of installation on our new furnace It’s was Sam and Josh who installed it. They BOTH were diligent and very knowledgeable about the process and system. They were on time and got the install done in a timely manner. Any questions I had they answered with a great level of knowledge and walked me through the information I needed to know in great detail. I unequivocally recommend Sam and Josh.
Cynthia Adams
18:39 10 Feb 25
Helpful, informative, all around great experience and they are budget friendly.
Dennis Herman
20:02 07 Feb 25
Jordan was absolutely friendly, knowledgeable, and professional!
lil elite
17:35 03 Feb 25
A great company with even better service! Trevor was my technician today and was absolutely amazing! I would recommend Modern to anyone I came across!
kolt kiburz
03:04 31 Jan 25
Corbin was extremely professional and did a great job. Quick, efficient and practical. Would recommend the Modern Heating and Cooling team to anyone.
Megan Jones
01:57 30 Jan 25
The staff at Modern Mechanical are absolutely fantastic. Our furnace went out on a Saturday and we were able to get someone that day to see what the problem was. Unfortunately it was the news no one ever wants to here “it’s probably time to replace your furnace “. Obviously not something that can be done on the weekend. Modern Mechanical reached out first thing Monday morning to get us set up with someone from Sales that day. Corbin was great! He explained all of our options, not only with different modles but financing as well. Before leaving he confirmed that they would be able to come the next day. I loved how honest Corbin was and wasn’t pushy. He even offered to get us more space heaters if we needed them
The team showed up the next morning and by that night we had heat in our home.
10/10 will recommend to everyone!
The team showed up the next morning and by that night we had heat in our home.
10/10 will recommend to everyone!
Luke
21:17 27 Jan 25
Susan Dunn
18:24 27 Jan 25
Great service. Easy to schedule, prompt and professional
Aziz Gulamov
20:07 22 Jan 25
Highly Recommend Jordan with Modern Heating & Air
Jordan from Modern Heating & Air is fantastic! He recently helped us with our heating and cooling system, and his expertise and professionalism were truly impressive. He took the time to explain the issue and offered practical solutions that worked perfectly for our home.
Jordan was punctual, courteous, and went above and beyond to ensure everything was working perfectly before he left. It’s clear he cares about his customers and takes pride in his work.
If you’re looking for reliable, high-quality service, Jordan and Modern Heating & Air are the ones to call. We’re incredibly happy with the service we received and will definitely recommend them to friends and family. Thanks, Jordan!
Jordan from Modern Heating & Air is fantastic! He recently helped us with our heating and cooling system, and his expertise and professionalism were truly impressive. He took the time to explain the issue and offered practical solutions that worked perfectly for our home.
Jordan was punctual, courteous, and went above and beyond to ensure everything was working perfectly before he left. It’s clear he cares about his customers and takes pride in his work.
If you’re looking for reliable, high-quality service, Jordan and Modern Heating & Air are the ones to call. We’re incredibly happy with the service we received and will definitely recommend them to friends and family. Thanks, Jordan!
Kevin Maxwell
18:42 22 Jan 25
Wow I had a fantastic experience with Modern! My assigned tech had an issue so they were able to find another tech (Max) and still get to me in the morning. My heat was out and while it wasn’t quite as cold as the two previous days it was still cold in my house. Max showed up when he said he would, diagnosed the problem, fixed it, and showed me how to use new thermostat. Super friendly technician, friendly folks on the phone. I highly recommend for any HVAC needs!
Rhonda Battani
00:47 22 Jan 25
Max was our service technician, he was polite and knowledgeable, we will be using your company for any furture needs.
Laurie Hoing
22:02 17 Jan 25
Corbin at Modern Heating and Air was great to work with when we researched and purchased our furnace and air units in the Fall of 2024. He was here quickly and presented the options for us well, and didn’t push us one way or the other until he was asked. The installers also worked quickly and did a great job. We did have a gasket leak on the humidifier, but they came and repaired that very quickly. I would recommend this company to my friends and family.
Mark Stallman
01:35 16 Jan 25
We had 2 furnaces and AC units installed recently. Out of 4 quotes we received, Corbin was the best by far. He didn’t feel pushy, offered us more options than other companies, responded to all the questions I had very quickly, and provided an outstanding offer. Aaron and Darin did a great job installing the equipment. They were friendly, courteous, and left our basement cleaner than when we arrived. We are very pleased with our experience!
Edward J Shannon
20:25 15 Jan 25
Modern Mech has been servicing our house for a number of years. They are helpful, curtious and very informative. We recently had them replace our furnac. We are very please with the install and they way it is performing.
Cathy Colvin
22:25 14 Jan 25
They did an amazing job ! From figuring out if the furnace could be fixed or not and what the best options were as well as financing or rebates . I moved into the house a year ago wanted to wait to replace but things always happen when they do ! They lent me a few space heaters for the night and cleaned up after themselves !
Great service
Great service
Linda Fritz
21:57 10 Jan 25
We got our new furnace, and are so happy! The furnace and new thermostat work great! Jordan did an amazing job, showing us and explaining, how to set our thermostat up! Jordan is a great person! He explained everything to us! Thank you Jordan and Modern Heating and Air Conditioning!
Lisa Hanrahan
21:11 08 Jan 25
Professional, friendly and knowledgeable staff. We’ve had our system for a year now and have been satisfied. It’s an investment that should be with a company you can trust. Modern is that company!
Naphtali Crouse
18:18 04 Jan 25
I love these guys! We’ve worked with them for our business for 3+ years. We have a roof top unit so the heat has gone out a couple times from storms. They are always available so quickly to get the problem resolved! The owner Jake was really great to work with during both of our build outs!
Amanda Ensworth-Himes
22:08 02 Jan 25
I so appreciated Jordan coming out to review my furnace! He shared a ton of great information, told me what I needed to order to maintain things, and was incredibly kind and thorough. I definitely recommend!
Katherine Frees
21:06 30 Dec 24
My heat went out (bad control panel) a couple weeks ago when we had an ice storm. A tech came out within hours of me contacting my warranty company and was able to help me have a temporary fix to get by until a new control panel could be ordered. They came out today and installed it. Not only did they fix the problem, they gave me a short-term solution so I had heat in the meanwhile. Great service!
Ron and Meg Knapper
19:23 30 Dec 24
The guys were polite and everything was cleaned up at the end. They kept us informed as they progressed.
We will use them again for future work.
Corbin also did a great job.
We will use them again for future work.
Corbin also did a great job.
Sandra Brightman
18:50 30 Dec 24
Jordan has had to come out twice now to fix our furnace. Both times he has been very kind and explained the issue (a part malfunction) while fixing it quickly. Highly recommend!
