Top Rated HVAC Company in Des Moines
Welcome to our rave reviews section! Explore 5-star experiences from delighted clients and discover why Modern Heating and Air is the trusted choice in Des Moines.
Our reviews are a testament to the care and attention that goes into every one of our projects. From furnace and boiler repair to air conditioning installation we strive to do what it takes to provide exceptional customer service and expertise to every customer. Curious about the stellar treatment? Check out these glowing reviews and see for yourself!
LC
4 months ago
Really great company. Everyone that’s come out to my home has been incredibly knowledgeable, well trained, friendly, informative and honest. Easily the best experience I’ve had with any type of home repair/maintenance company in several years. I always feel well taken care of but not taken advantage of. It’s a relief to have a company you can rely on these days!
Zach Dalluge
4 months ago
We had a challenging HVAC/water heater issue that had us stumped — backdrafting on a brand new water heater caused by whole-house negative pressure from our HVAC system. Silas came out and did a thorough whole-home performance and safety evaluation, using proper diagnostic equipment to identify the root cause rather than just guessing or recommending we replace things unnecessarily. He took the time to explain everything, offered a range of solutions, and helped us land on the right fix for our situation. Wyatt handled the installation and was excellent — professional, clean install, great attention to detail on the work itself. Refreshing to work with a company that actually diagnoses the problem and solves it rather than just selling you equipment. Highly recommend.
Susan Johnson
4 months ago
I recently had an air conditioner and water heater installed, and the entire experience was outstanding. The team was professional, knowledgeable, and arrived exactly when promised. They stayed focused on the job, worked efficiently, and treated our home with great care.
I especially appreciated how careful they were around our landscaping and plants outside, as well as protecting our floors and keeping the work area clean indoors. Their pricing was fair and reasonable, and there were no surprises along the way.
One thing that really stood out was that the owner stopped by during the installation just to check in and personally say thank you for the business. That level of customer service is rare and speaks volumes about the company.
I highly recommend this company to anyone needing HVAC or water heater work. Excellent service from start to finish!
RJAY Jaspers
5 months ago
I am extremely satisfied with you guys. Wyatt who did our work on the Water Heater and repair of pipes has been an extreme help for my family especially when it has been stressful for the last 3 weeks of some other company problems. He was very communicated and very well organized. His van of organization definitely made me feel like I was in a good hands. Krystal who I believe is a manager, has guided us and was very helpful in our situation. I appreciate what her and Wyatt have done for my family! Thank you for the inspector and the extra mile you guys went for us! Definitely hope to have future projects with them. Thank you so much!!! 😇 best company for older houses and newer! Amazing work 👏 🙌 👌 💪 ❤️ 👍
Lloyd Lazaro
6 months ago
Will did an outstanding job installing our water heater. He showed up on time, explained everything clearly, and made sure the work was done right the first time. The installation was clean, professional, and efficient. He took the time to answer questions and made sure everything was working perfectly before leaving. You can tell he takes pride in his work. Highly recommend Will if you want the job done right.
Lori Gordon
6 months ago
We recently had furnace and A/C unit installed and had the best experience from first contact to installation. Corbin was great to work with. Very friendly, helpful and professional. We had same day quote and appointment for installation 3 days later!! Josh and Darren did an amazing job with installation! Both units are working great and I’m sure more efficiently! Highly recommend this team!
Machaela Kloberdanz
6 months ago
We had such an amazing experience with this Modern Heating and cooling company! Our air went out unexpectedly, and they truly came to the rescue. From the moment we called, they were kind, responsive, and made us feel like a priority. Nick answered on a Saturday and Sent Josh who arrived quickly, was incredibly professional, and took the time to explain everything in a way we could actually understand.
What really stood out was their honesty and attention to detail—they didn’t try to upsell anything we didn’t need, and they made sure everything was running perfectly before leaving. You can tell they genuinely care about their customers.
Cheryl Hadley
7 months ago
Shout outs to the Modern heating and air team first up Corbin thank you for talking to us about our new AC unit options and getting us set up with schedule install actually the very next day. Next thank you to Darren H and Josh D for arriving when they said they would and getting our new AC unit installed and making sure that everything worked properly before they left. Do have to say it is cold inside now . Thank you again to you all. Modern heating and air conditioning you are our Go to company.
shirley Burger
9 months ago
It was a pleasure when his company ran a contest for a new furnace. We won! Him and his wonderful installers arrive removed,and did what they had to place our old one. It has been a great experience and meet all of those involved. I wouldn't go anywhere else for any of their company work, heat and more. Thanks, Shirley, Terry Burger.
Mikael Brown
11 months ago
I had a great experience with Modern Heating & Air. Their team, including the folks who helped with scheduling, were all very friendly and helpful and worked with my needs.
The technician arrived on time and was very professional. He explained his work, but I had to hop on a work call while he finished up. He was quick and efficient.
I'm confident in the service they provided and would recommend them. Going to set up annual service checks with them and have them replace a water heater. Looking forward to using Modern as our go-to plumbing and HVAC team moving forward.
Karen Monical
1 year ago
Darren and his crew from Modern Hearing and Air were extremely considerate and the took time to ask if I had any questions before the work began and then knowledgeably and kindly answered all.
Extreme care was taken to protect our home and all debris was cleaned when the job was done, would have never known they were even here.
Darren and Keegan took time to show me the air and furnace install. They explained details about each unit and what to expect and also how to use the units, humidifier and thermostat.
Extremely pleased with the workmanship, knowledge and character of Darren and the crew. Highly recommend.
Ian Appelgate
1 year ago
Modern did a fantastic job. Corbin is an excellent salesman, he performed all the calculations other salespeople refused to do and designed a system perfectly sized for our house.
The install team worked quickly and carefully and had our whole system setup and working by 4 in the afternoon.
We couldn’t be more happy with our heat pump system and would recommend them to anyone.
Scott Wilson
1 year ago
The Modern team installed a new Lennox AC and Heater last week. Sam, Loren and Aaron were professional and fast. Sam kept me posted on progress as they working and provided a "tour" of my AC. Aaron gave me the same "tour" of my new furnace. Great people to work with. Shout out to Nick who helped me navigate the home warranty maze! Much appreciated. The whole team was outstanding.
Luke Davis
1 year ago
American Home Shield assigned Modern to replace my furnace and AC. I questioned their ability and pricing. I performed a competitive analysis on the pricing and vetted out their abilities with local HVAC techs. They checked out enough to allow AHS to use them to perform my equipment replacement. I am HAPPY I let them do the work.
1. They did a great job on the install. 2. Their customer service is kind and effective. 3. When a loud rattle came from the unit 2 months after install, they came out and fixed it same day at no cost. 4. Their techs are knowledgeable and chill. They can hold a relatable conversation.
I am now on a maintenance plan with Modern and trust them with all of my plumbing, heating, and cooling needs.
Joshua Kenryu
1 year ago
Exceptional Service from Start to Finish with Modern Heating and Air!
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn't aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
Kenryu Joshua
1 year ago
Exceptional Service from Start to Finish
I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed.
Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared.
Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn't aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance.
Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!
Sarah Ball
1 year ago
Jordan did a great job checking in on our furnace and air conditioner. Great service from a great company. Jake and his team always take care of us. Highly recommend them
Pat Robison
1 year ago
My air conditioner quit working on the hottest Friday of the year 96 with heat index of 105. Zach came on Saturday when other companies couldn’t come till Monday. Zach was very knowledgeable about everything it needed to get it up and running again. I would recommend this company with 10 stars if possible. Thank you Zach!!
Alexa Powers
1 year ago
Everyone I've dealt with at Modern Heating and Air has been fantastic. The receptionists are friendly and helpful, the gentlemen who have come out to diagnose and fix problems have done a great job and helped me to understand what the problem is and what the options are to fix it. They lay out the issues clearly and I don't feel like they're trying to upsell me on anything. Everyone who has come into my house has been respectful and professional. I can't recommend this company highly enough!
S Bowers
1 year ago
Very professional and very kind – Jordan explained everything to me and even helped me with changing my furnace filter and checking lines. I had called with air-conditioner issues. He went over and beyond his service call. These are definitely the people to call!
Sherry
David Chew
1 year ago
Zach is absolutely fantastic! Very professional and affable at the same time. He took extra care servicing and cleaning the units, and did a top-notch job. Highly recommend!
Lorenzo Keahey
1 year ago
My wife and I are extremely pleased with the service and professionalism displayed by Josh and the other technician in our home. The service was highly satisfactory, ensuring that we will remain lifelong customers. Given that we had to replace our furnace and water heater, I was uncertain about what to expect. Nevertheless, their performance was exceptional, and I strongly recommend that this technicians receive a bonus or recognition.
Brenda Milburn
1 year ago
Professional, respectful and so helpful. Installed my new furnace, came back and ran cold air returns and an additional heat run to our basement which we were finishing and when my husband had a medical emergency, they helped me and I am so grateful they were here when it happened. They were respectful by using shoe covers and such gentlemen in my home. Thank you.
Ryan Lumbard
1 year ago
Jordan from Modern Heating and Air may be the best tech I've encountered. He was extremely thorough and walked me through everything he was checking. While diagnosing the issue, he communicated where the cooling levels should be and gave several options we could try. He fixed the issue quickly and showed me again where the new levels were at. This gave us a ton of confidence that the repair was completed accurately. Could not recommend him enough.
Anthony Rooney
1 year ago
Modern Heating & Air is absolutely great! Our tech Jordan is professional and personable. I really appreciate that he took time to explain what he was doing during the consultation, and matched solutions to the problems we had. We were able to get fixed up quick and with excellent service!
Mike McBride
1 year ago
Called on a Tuesday to schedule a yearly service and later that evening the AC stopped blowing cold. Modern was able to get my appointment moved up, find the cause of the issue and get it corrected same day. Zach was the tech who came to my house and was professionally and friendly. Bonus points as my normally scared cat came out to say hello. Would highly recommend Modern Heating and Air to anyone in need.
Andrew Hansen
1 year ago
I've always had great experiences with Modern Heating and Air and have recommended the company to my friends when the need your services. We just had our new Daikin air conditioner installed but have not had the opportunity to use it yet. The exterior unit is much lighter than the one it replaced, and it is not secured to the platform it sits on. We are concerned that it may be damaged in heavy winds. Do you cover this?
Leslie Granneman
1 year ago
Modern Heating and Air has been helping us keep our aging HVAC equipment in good working order for the last year. 5 stars for Jordan, Bryce and Jackson for their diligence and problem-solving skills that solved issues other companies could not. We will always be happy to see them arrive because we know the job will be done right. Thanks guys!
Nancy Mattusch
2 years ago
We just had Jordan P out to do our annual spring startup and just wanted to share how much we appreciated his expertise, friendliness and willingness to go the extra mile to please the customer. We've been using Modern Heating & Air for 5 years now and have always been very pleased with their work ethic and friendliness. Very highly recommended.
Matt Gatchel
2 years ago
Max and Trevor replaced a water heater for us the morning after we came home from a weekend away to a leaking tank and no hot water! They called on their way and kept us informed throughout the process. Very courteous and polite and were super clean getting the old one out as well. We appreciate the attention to detail and we’re glad to be back in the game with hot water in such a short time.
They educated us on the maintenance needed for the water heater as well. Shout out to Silas as well for setting this up on short notice and Crystal for calling right away Monday morning to confirm things – thanks all!
Kurt Hohnstrater
2 years ago
Once again, Modern Heating and Air Conditioning did a great job with our AC yearly check. The staff is always professional, courteous, and explains the pro's and con's of their recommendations. When we have people come into the business I manage, asking for recommendations with their air condition and/or heating needs, we always recommend Modern Heating and Air Condition first. In my opinion, they are the best in Des Moines and surrounding area because of their service and staff.
Tim Patrick
2 years ago
Jordan P. Was great! He got my furnace working the same day. Thank you so much!
Billie Stier
2 years ago
Thanks for installing my new water heater. Jackson and Max are the best. They informed me every step of the way as to what was going on. When finished they showed me all the safety features and how to adjust the temperature. Jackson and Max were both courteous and informative. I definitely will be calling Mod Ern in September for a furnace inspection.. so refreshing to have friendly technicians in my home. Kudos to these two gentlemen.
Jason Heemstra
2 years ago
Modern H&C replaced our furnace. Made it super easy and did a great job. Corbin and all the service crew were professional and answered every question. Highly recommend
Spiritual Poe
2 years ago
Jordan helped me and my family tremendously HIGHLY WILL RECOMMEND AND REFER TO ANYONE ANYTIME
Patti Thorson
2 years ago
Excellent response… same day service.
Ted Wilhelm
2 years ago
Jordan P was very knowledgeable and helpful with my furnace problems.
Levi Rench
2 years ago
Guys did a great job considering the weather outside everything looks very professional we were very impressed!
Lance Nail
2 years ago
Our furnace went out and we scheduled an appointment with Modern Heating and Cooling. They came right out and were very professional. The day of installation on our new furnace It’s was Sam and Josh who installed it. They BOTH were diligent and very knowledgeable about the process and system. They were on time and got the install done in a timely manner. Any questions I had they answered with a great level of knowledge and walked me through the information I needed to know in great detail. I unequivocally recommend Sam and Josh.
Cynthia Adams
2 years ago
Helpful, informative, all around great experience and they are budget friendly.
Dennis Herman
2 years ago
Jordan was absolutely friendly, knowledgeable, and professional!
lil elite
2 years ago
A great company with even better service! Trevor was my technician today and was absolutely amazing! I would recommend Modern to anyone I came across!
kolt kiburz
2 years ago
Corbin was extremely professional and did a great job. Quick, efficient and practical. Would recommend the Modern Heating and Cooling team to anyone.
Megan Jones
2 years ago
The staff at Modern Mechanical are absolutely fantastic. Our furnace went out on a Saturday and we were able to get someone that day to see what the problem was. Unfortunately it was the news no one ever wants to here "it's probably time to replace your furnace ". Obviously not something that can be done on the weekend. Modern Mechanical reached out first thing Monday morning to get us set up with someone from Sales that day. Corbin was great! He explained all of our options, not only with different modles but financing as well. Before leaving he confirmed that they would be able to come the next day. I loved how honest Corbin was and wasn't pushy. He even offered to get us more space heaters if we needed them
The team showed up the next morning and by that night we had heat in our home.
10/10 will recommend to everyone!
Luke
2 years ago
Susan Dunn
2 years ago
Great service. Easy to schedule, prompt and professional
Aziz Gulamov
2 years ago
Highly Recommend Jordan with Modern Heating & Air
Jordan from Modern Heating & Air is fantastic! He recently helped us with our heating and cooling system, and his expertise and professionalism were truly impressive. He took the time to explain the issue and offered practical solutions that worked perfectly for our home.
Jordan was punctual, courteous, and went above and beyond to ensure everything was working perfectly before he left. It’s clear he cares about his customers and takes pride in his work.
If you’re looking for reliable, high-quality service, Jordan and Modern Heating & Air are the ones to call. We’re incredibly happy with the service we received and will definitely recommend them to friends and family. Thanks, Jordan!
Kevin Maxwell
2 years ago
Wow I had a fantastic experience with Modern! My assigned tech had an issue so they were able to find another tech (Max) and still get to me in the morning. My heat was out and while it wasn't quite as cold as the two previous days it was still cold in my house. Max showed up when he said he would, diagnosed the problem, fixed it, and showed me how to use new thermostat. Super friendly technician, friendly folks on the phone. I highly recommend for any HVAC needs!
Rhonda Battani
2 years ago
Max was our service technician, he was polite and knowledgeable, we will be using your company for any furture needs.
Laurie Hoing
2 years ago
Corbin at Modern Heating and Air was great to work with when we researched and purchased our furnace and air units in the Fall of 2024. He was here quickly and presented the options for us well, and didn't push us one way or the other until he was asked. The installers also worked quickly and did a great job. We did have a gasket leak on the humidifier, but they came and repaired that very quickly. I would recommend this company to my friends and family.
